- Meet the Team
Meet the Team
Our team endeavours to provide the best custom
essay writing services delivered by the best people. For us, the
customer is at the core of everything we do. We have the passion
for providing quality service. We are dedicated on delivering our
services on time, on budget and on brief.
Provided below is the profile of our main team
members who work for Essay Writer. They are the professionals who
you will most likely communicate with. They will assist you during
your time as a customer with Essay Writer. With our profiles, we
seek to inform you more about the excellent service that our
company strives to offer and the professionalism that we hold in
David - General Manager
David has been working with Essay Writer since its inception in
2001. He is one of the key role members of the team who has thrived
in steering Essay Writer to become an industry leader in the
provision of academic writing services in the UK. As a graduate of
the London school of Economics and a former lecturer in Education
David is on hand to provide sound advice and help to our customers
and students using our services.
- Customer Service Manager
Mark heads the customer services team and is one of the first
people you will speak to when contacting us. When he is not at
work, he indulges most of his time playing tennis (which he is very
good at!). Mark's previous experience in customer service, mainly
within the Retail sector, helped push our company to a higher level
of customer service satisfaction.
Angela - Customer Service
If you call our office, you are very likely to speak to Angela
as she is one of our very experienced members of the phone support
team. Angela is very patient, and she is very popular with many of
our long term customers.
Sarah - Customer Service
Sarah has been with the team since 2008. She graduated with a
Postgraduate degree in Computer Science, and had over 3 years
experience in technical support. Sarah mainly communicates with
customers via email support and live chat! She is always on hand to
help and assist customers and is always outgoing and
Janette - Customer Service
Janette is always willing to engage in challenges and learn a
new set of skills. Her experience as technical support for more
than 3 years honed her to become resourceful and efficient in her
daily tasks. In her leisure time, she loves to explore the outdoors
and go on short trips during weekends with her friends. She has
been an avid student of photography since her university days and
enjoys learning different styles and techniques on the web.
Heidi - Customer Service
Heidi is part of the customer services team and among those who
will gladly assist you. Having been exposed to the media as a
journalist and the advertising industry as a copywriter, Heidi
takes pleasure in getting to know new faces and finds interest in
conversing with the people she meets. When not in the company of
others, Heidi spends her time playing the guitar.
James - Customer Service
James has previously worked in a similar customer service
position thus he is no stranger when it comes to helping customers.
A naturally friendly and outgoing guy, he enjoys speaking to
customers over the telephone. In his spare time James enjoys
fishing and playing pool.
Melanie - Customer Service
As the latest addition to the customer services team, Melanie
has proven herself to be highly capable and reliable when it comes
to providing excellent services to our customers. In a previous,
similar role in a local company, she has been awarded employee of
the month several times and we are indeed very happy to welcome her
to the team!
Kirsty - Human Resource
An intelligent and dedicated team player, Kirsty heads the Human
Resource Team. She is responsible for overseeing the recruitment of
our top academic talents. Her previous posts prior to Essay Writer
were as Human Resource executive within a large Multinational
- Public Relations Manager
John is a key member of the Essay Writer team, he maintains and
manages all media communications such as press releases, speeches
and magazine articles in order to research and monitor the much
valued customers opinions of our service.
Evita - Human Resource
Evita takes care of the day-to-day handling of researcher
enquiries and communications. She ensures that our all of our
researchers receive the full support they require whilst completing
briefs and takes care of the accounting to ensure that they are
remunerated each month. Well travelled, smart, and energetic, Evita
was a former recruitment specialist before joining our team.
India - Brief Delegation
India is responsible for assigning briefs to our team of
researchers and works very hard and diligently to always ensure
that briefs are returned on time to our clients. She is responsible
for communicating with a variety of different departments which
takes a lot of focus and energy but always does so with a smile on
Anthony - Quality Control
Anthony has many years experience as an English lecturer and
educator. He is a graduate of English Language and is one of the
longest standing members of the Essay Writer Team. His main role is
to ensure that customers receive their work to the highest
standards possible by overseeing the proofreading, Quality
checking, editing and amending of briefs. He is exceptionally good
at dealing with deadlines and is also a perfectionist.
Rachel - Quality Control
Rachel, a graduate of Music and English, is responsible for
ensuring that briefs thoroughly meet the standards that the
customers expect. She ensures that clients receive their orders on
time and that these essays meet the requirements that the customers
have set. As coordinator, she is always absorbed in the research
that she is working on.
Leanne - Quality Control
Leanne graduated with a first-class degree in Mass
Communications. With sound knowledge of the English language,
Leanne is very systematic and thorough when quality checking
briefs. When not working, her main interest includes writing
articles for internet blogs.
Jayne - Quality Control
Jayne is new member for our team this year. She previously
worked as a junior editor for her local newspaper. She is a bright
enthusiastic individual who often works overtime to make sure that
orders are returned on time to our customers.
Richard - IT Technician
Richard is the creative mind and head of our IT department. Many
of the highly sophisticated and integrated systems that we use have
been designed by him.
Derek - IT Technician
Derek has worked for two years in the company. Derek's extensive
background in programming and web design helped translate our
communications into effective visuals. He fixes bugs and is
responsible for the security of our backend system.
Professional Researchers and Writers
Above all, our researches deserve the last word! Our team is
some of the most talented educators in the UK. They have been
recruited after only first going through a rigorous selection and
interviewing process. In many cases the writers hold very respected
and responsible roles, such as lecturers, tutors, and PHD fellows
within institutions and are also industry leaders, Accountants,
Health professionals, Psychologists, Lawyers etc. We ensure that we
keep the best talent in the UK and pay them the highest rates in
the industry to ensure we can offer a quality product to our