Meet the Team
Our team endeavours to provide the best custom essay writing services delivered
by the best people. For us, the customer is at the core of everything we do. We
have the passion for providing quality service. We are dedicated on delivering our
services on time, on budget and on brief.
Provided below is the profile of our main team members who work for Essay Writer.
They are the professionals who you will most likely communicate with. They will
assist you during your time as a customer with Essay Writer. With our profiles, we
seek to inform you more about the excellent service that our company strives to
offer and the professionalism that we hold in this industry.
David - General Manager
David has been working with Essay Writer since its inception in 2001. He is one of
the key role members of the team who has thrived in steering Essay Writer to become
an industry leader in the provision of academic writing services in the UK. As a
graduate of the London school of Economics and a former lecturer in Education David
is on hand to provide sound advice and help to our customers and students using
Mark - Customer Service Manager
Mark heads the customer services team and is one of the first people you will speak
to when contacting us. When he is not at work, he indulges most of his time playing
tennis (which he is very good at!). Mark’s previous experience in customer service,
mainly within the Retail sector, helped push our company to a higher level of customer
Angela - Customer Service Supervisor
If you call our office, you are very likely to speak to Angela as she is one of
our very experienced members of the phone support team. Angela is very patient,
and she is very popular with many of our long term customers.
Janette - Customer Service Advisor
Janette is always willing to engage in challenges and learn a new set of skills. Her experience as technical support for more than 3 years honed her to become resourceful and efficient in her daily tasks. In her leisure time, she loves to explore the outdoors and go on short trips during weekends with her friends. She has been an avid student of photography since her university days and enjoys learning different styles and techniques on the web.
Heidi - Customer Service Advisor
Heidi is part of the customer services team and among those who will gladly assist
you. Having been exposed to the media as a journalist and the advertising industry
as a copywriter, Heidi takes pleasure in getting to know new faces and finds interest
in conversing with the people she meets. When not in the company of others, Heidi
spends her time playing the guitar.
James - Customer Service Advisor
James has previously worked in a similar customer service position thus he is no stranger when it comes to helping customers. A naturally friendly and outgoing guy, he enjoys speaking to customers over the telephone. In his spare time James enjoys fishing and playing pool.
Melanie - Customer Service Advisor
Melanie has proven herself to be highly capable and reliable when it comes to providing excellent service to our customers. In a previous similar role in a local company, she has been awarded employee of the month several times and has been awarded the same accolade here at Essay Writer.
Karen - Customer Service Advisor
As the youngest and latest addition to the customer services team, Karen has shown aptitude with her email and telephone skills. An aspiring archer, she goes to her local archery club frequently to unwind, relax and have fun. She is surely a welcome addition to the team!
Kirsty - Human Resource Manager
An intelligent and dedicated team player, Kirsty heads the Human Resource Team.
She is responsible for overseeing the recruitment of our top academic talents. Her
previous posts prior to Essay Writer were as Human Resource executive within a large
John - Public Relations Manager
John is a key member of the Essay Writer team, he maintains and manages all media
communications such as press releases, speeches and magazine articles in order to
research and monitor the much valued customers opinions of our service.
Evita - Human Resource Assistant
Evita takes care of the day-to-day handling of researcher enquiries and communications.
She ensures that our all of our researchers receive the full support they require
whilst completing briefs and takes care of the accounting to ensure that they are
remunerated each month. Well travelled, smart, and energetic, Evita was a former
recruitment specialist before joining our team.
India - Brief Delegation Manager
India is responsible for assigning briefs to our team of researchers and works very
hard and diligently to always ensure that briefs are returned on time to our clients.
She is responsible for communicating with a variety of different departments which
takes a lot of focus and energy but always does so with a smile on her face.
Anthony - Quality Control Supervisor
Anthony has many years experience as an English lecturer and educator. He is a graduate
of English Language and is one of the longest standing members of the Essay Writer
Team. His main role is to ensure that customers receive their work to the highest
standards possible by overseeing the proofreading, Quality checking, editing and
amending of briefs. He is exceptionally good at dealing with deadlines and is also
Rachel - Quality Control Coordinator
Rachel, a graduate of Music and English, is responsible for ensuring that briefs
thoroughly meet the standards that the customers expect. She ensures that clients
receive their orders on time and that these essays meet the requirements that the
customers have set. As coordinator, she is always absorbed in the research that
she is working on.
Leanne - Quality Control Coordinator
Leanne graduated with a first-class degree in Mass Communications. With sound knowledge
of the English language, Leanne is very systematic and thorough when quality checking
briefs. When not working, her main interest includes writing articles for internet
Jayne - Quality Control Coordinator
Jayne is new member for our team this year. She previously worked as a junior editor
for her local newspaper. She is a bright enthusiastic individual who often works
overtime to make sure that orders are returned on time to our customers.
Richard - IT Technician
Richard is the creative mind and head of our IT department. Many of the highly sophisticated
and integrated systems that we use have been designed by him.
Derek - IT Technician
Derek has worked for two years in the company. Derek’s extensive background in programming
and web design helped translate our communications into effective visuals. He fixes
bugs and is responsible for the security of our backend system.
Over 4,000 Professional Researchers and Writers
Above all, our researches deserve the last word! Our team is some of the most talented
educators in the UK. They have been recruited after only first going through a rigorous
selection and interviewing process. In many cases the writers hold very respected
and responsible roles, such as lecturers, tutors, and PHD fellows within institutions
and are also industry leaders, Accountants, Health professionals, Psychologists,
Lawyers etc. We ensure that we keep the best talent in the UK and pay them the highest
rates in the industry to ensure we can offer a quality product to our customers.