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Observation and Evaluation of the Food and Beverage service at Mei Jiang Restaurant

Introduction

The food and beverages service within the catering industry accounts for a significant proportion of the wide range of businesses undertaken within the hospitality industry.  This report seeks to assess the clientele and their needs from the restaurants, services rendered, and service experience from restaurants. This is achieved by using a restaurant as a case in point and evaluating the above factors specific to this restaurant, and drawing suitable conclusions and making recommendations for its improvement.

Employees: The employees are trained in service etiquettes and have a uniform, which is fitted individually.

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